Caitlin was very clear and efficient and understood what I was going for immediately. I loved the speed with which I was able to get her help! She was friendly and efficient and I felt immediately that we were on the same page. I am confident she will move on my issue speedily. I am confident that I am on my way to solving a longstanding issue with a very competent lawyer. I called on Monday and I was able to speak to Caitlin on Tuesday – about 24 hours later! That’s amazing!